SERVICE BEFORE SELF

• Focus on enhancing the lives of patients.
• Prioritize colleagues and collective mission over personal gain.

HAVE A GROWTH MINDSET

• Embrace challenges, uncertainty, and change as opportunities.
• Seek feedback and accept it with gratitude.
• Own and learn from mistakes- do not blame.

TAKE A SYSTEMATIC APPROACH TO GET THE BEST RESULTS

• Identify facts, solicit input, and challenge assumptions to identify the best option.
• Speak up when you see something getting in the way of achieving your goals, even if it means challenging those in authority.
• Stay positive and calm in the face of adversity.
• Implement processes to create transparency and accountability.

POSITION OTHERS TO SUCCEED

• Clarify the “why” and paint a picture of success.
• Demonstrate equality and get your hands dirty.
• Inspire confidence in others.
• Invite others to contribute ideas, take challenging responsibilities, and make decisions.