Monday, October 7 (9:00 am-4:00 pm)

Crucial Conversations for Accountability teaches a process for managing performance, strengthening trust and reliability, and eliminating inconsistency. It provides skills for holding peers accountable—regardless of position or authority. And whether participants take the course on-demand, virtually, or in-person, they learn the skills through instruction, reflection, practice, and coaching.

Learn more at: Crucial Learning Accountability

*Prerequisite required MUST have completed Minitab Module 1-2

Tuesday & Wednesday, October 15-16 (9:00 am-4:00 pm)

Develop the necessary skills to successfully evaluate and certify measurement systems. Learn the fundamentals of statistical process control and how these important quality tools can provide the necessary evidence to improve and control medical device processes. Develop the skills to know when and where to use the various types of control charts available in Minitab for your own processes. Learn how to utilize important capability analysis tools to validate your processes relative to internal and customer specifications.

The course emphasis is placed on teaching quality tools as they relate to medical device processes.

Topics Include:

• Gage R&R
• Destructive Testing
• Gage Linearity and Bias
• Attribute Agreement
• Variables and Attribute Control Charts
• Capability Analysis for Normal, Nonnormal, and Attribute data
• Acceptance Sampling

Thursday, November 7 (9:00 am-4:00 pm)

This Outlook course will provide you with the skills you need to start sending and responding to email in Microsoft Office Outlook, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

• Communicating with Mail
• Outlook Essentials
• Organizing Contacts
• Scheduling with Calendar
• Keeping a Journal and Using Notes
• Tasks

Learn more at: Outlook Level 1

Tuesday, November 12 (9:00 am-4:00 pm)

Get Things Done teaches skills to help individuals improve focus and productivity and teams to foster trust and efficiency. When used consistently and collectively, they create a “way of working” that help teams produce better results.

Learn more at: Crucial Learning – Getting Things Done